Returns Policy

Conditions for returning goods

Products in RagIran are guaranteed for physical health. Therefore, if a product is defective or inconsistent with the order, you can return it (according to the conditions mentioned in the warranty items section of each product) after delivery, without charge.

The product must meet one of the following conditions in order to be returned:

• The product should not be used.
• The product should not have any physical damage.
• The product should not have any physical damage.

If your product does not meet one of the above conditions, RagIran has the right to refuse to accept the return of the product.

The cost of returning the goods

To return a product, you can do one of the following:

• Courier: Call 09143503701 or contact us via email (ragirangroup@gmail.com) to have the courier pick up your product.
• Communicating with Reg Iran experts: With our experts in the sector Contact Us Be in touch to provide the necessary guidance as soon as possible. After checking the goods, if the conditions for returning the goods are confirmed, the goods will be replaced or the payment will be returned to you. In case of product exchange, the payment for the defective or inconsistent product will not be deducted.

Money back guarantee

RagIran gives its customers a 100% money-back guarantee. Therefore, if your product meets the return conditions, the amount you paid will be fully refunded to you.